C5 Aircross 2020: No more sound

Faults and Technical chat for the Citroen Aircross
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BenjaminBS
Posts: 27
Joined: Thu Mar 26, 2020 4:44 pm
Location: Israel

C5 Aircross 2020: No more sound

Post by BenjaminBS » Sat Jul 18, 2020 1:19 pm

Hi,

I have this car since April, today on finishing a phone call via CarPlay, the speakers made a gruesome sound and are since totally mute/dead. The radio does not find stations anymore and a car preferences reset did not help.
The bluetooth is no longer recognized as "Citroen" but as "PSA RCC BT".
On opening the door while in gear the warning sound works. Seems to come from another outlet.
Can this be fixed without the Citroen dealer/garage?

thank you,
Benny

BenjaminBS
Posts: 27
Joined: Thu Mar 26, 2020 4:44 pm
Location: Israel

Re: C5 Aircross 2020: No more sound

Post by BenjaminBS » Sat Jul 18, 2020 3:44 pm

hmmm, after one hour parking all was fine again. Speakers are back. Very strange.
It is now the second time, that after a voice call/voice recording on phone while carplay was on, the speakers went mental.

BenjaminBS
Posts: 27
Joined: Thu Mar 26, 2020 4:44 pm
Location: Israel

Re: C5 Aircross 2020: No more sound

Post by BenjaminBS » Wed Jul 22, 2020 5:48 am

Is there a way to force a media controller restart while driving? Or at least right after stopping?

Big_Hawk
Posts: 9
Joined: Thu Nov 07, 2019 1:49 pm

Re: C5 Aircross 2020: No more sound

Post by Big_Hawk » Wed Jul 22, 2020 1:52 pm

Hi BenjaminBS,

That doesn't sound right at all. Given the age of the car - a few short months - I can only urge you to seek assistance from your dealership. They have the hi-tech-checking wizardry, I believe, to highlight and remedy faults such as this. Please do go, and the best of luck with it. I for one will be interested in hearing the outcome.

BenjaminBS
Posts: 27
Joined: Thu Mar 26, 2020 4:44 pm
Location: Israel

Re: C5 Aircross 2020: No more sound

Post by BenjaminBS » Thu Jul 23, 2020 11:24 am

good point, thank you.

routemaster1
Posts: 123
Joined: Wed Mar 27, 2019 7:57 pm

Re: C5 Aircross 2020: No more sound

Post by routemaster1 » Thu Jul 23, 2020 1:16 pm

As a general principle, if you have any faults on a 2020 car, it really needs to go back to the dealers. It is not the owner' job to try to fix them

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