False Alarms

Faults and Technical chat for the Citroen Aircross
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OJWethorns
Posts: 3
Joined: Tue Apr 16, 2019 11:17 am

False Alarms

Post by OJWethorns » Tue Jun 18, 2019 11:10 am

I purchased a new Citroen C5 Aircross on 21sy May 2019.
Almost immediately it developed a fault with the alarm which, once set goes of continualy ,for no reason.
The only way around this is to manually lock the car with the “emergency key”
On 4th June (the first available date) I took the car to my local Citroen dealer.
They were unable to find or fix the fault and advised me that they had consulted Citroen for assistance.
So far I have had not further contact from the dealer or Citroen.
Does anyone have any suggestions?


Handy Andy
Posts: 72
Joined: Wed Feb 06, 2019 12:30 pm

Re: False Alarms

Post by Handy Andy » Wed Jun 19, 2019 2:16 pm

Threaten to reject the car as not fit for purpose. Put it in writing.
C5 Aircross Flair Plus 180 Petrol Auto, Platinum Grey with Red Accents and Black Wheels.


OJWethorns
Posts: 3
Joined: Tue Apr 16, 2019 11:17 am

Re: False Alarms

Post by OJWethorns » Mon Jul 08, 2019 10:46 am

After a subseqnet visit to the local dealer, they have told me the problem is a faulty siren and they would have tot order a new one. That was 12 days ago and I am still waiting. i now wish I had never bought the ****ing car.


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srperry
Posts: 47
Joined: Fri Mar 01, 2019 10:32 am
Location: Wiltshire, UK

Re: False Alarms

Post by srperry » Mon Jul 08, 2019 5:12 pm

I wouldn't let one faulty component spoil my view of the car or its maker.

It's a great car. Enjoy the positives instead of concentrating on the one negative. I'm sure it will be remedied. One of the problems of buying a brand new model of car is that spares will always be initially in short supply.
C5 Aircross PureTech 130 S&S Flair, Tijuca Blue/Black Roof, Metropolitan Grey ambience


Fistral
Posts: 1
Joined: Sat Aug 10, 2019 4:12 pm

Re: False Alarms

Post by Fistral » Sat Aug 10, 2019 4:24 pm

My C3 Aircross had the same problem, a faulty siren was also diagnosed, part ordered and fitted with 24hrs. 2 days later, the false alarms have started again - back to the dealer.


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