Apple Car Play Not Working - C5 Aircross

Faults and Technical chat for the Citroen Aircross
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backofthenet
Posts: 1
Joined: Mon May 27, 2019 6:24 pm

Apple Car Play Not Working - C5 Aircross

Post by backofthenet » Mon May 27, 2019 6:31 pm

Hi all

proud owner (well my wife is) of a new C5 Aircross Flair Plus

spent the weekend getting the tech set up / working but am struggling with Apple Car Play

anyone have instructions on how to set this up?

i have a iphone 6S and it does support car play but when cable plugged into USB port whilst car play sees the car the mirror function does not work / is not activated

Handy Andy
Posts: 112
Joined: Wed Feb 06, 2019 12:30 pm

Re: Apple Car Play Not Working - C5 Aircross

Post by Handy Andy » Tue May 28, 2019 5:39 am

Juat a thought but have you signed up for the Connected Services on the Citroen website?
I struggled a bit at first with the Android App.
Tried to activate in the cars system but wouldn't work. Then joined the connected services but still couldn't get it to acticate. Then downloaded the Android App to my phone and hey presto it was recognised. This was because the dealer failed to remember to do the cars activation service before I picked it up.
You do need to have a good 3G or 4G signal where you are parked, something in my area I had to drive around to find. So I guess it is the same for Apple play or Mirror link.
C5 Aircross Flair Plus 180 Petrol Auto, Platinum Grey with Red Accents and Black Wheels.

Freedombtn
Posts: 29
Joined: Fri Aug 03, 2018 9:50 pm

Re: Apple Car Play Not Working - C5 Aircross

Post by Freedombtn » Thu May 30, 2019 4:39 am

I had similar problem, turned out to be the cable bought a quality one and everything worked straight away.

BenjaminBS
Posts: 5
Joined: Thu Mar 26, 2020 4:44 pm

Re: Apple Car Play Not Working - C5 Aircross

Post by BenjaminBS » Fri Mar 27, 2020 5:24 am

Try enabling Siri.

Darecki
Posts: 1
Joined: Sat Mar 28, 2020 1:01 pm

Re: Apple Car Play Not Working - C5 Aircross

Post by Darecki » Sat Mar 28, 2020 1:05 pm

Hi, I can confirm previous post. Car Play will not work until Siri will be enabled. You will not find any info regarding this in car manual. It’s deeply hidden in IOS guides:)

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