Map update failing (14.0.0...

Faults and Technical chat for the Citroen Aircross
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peter m
Posts: 83
Joined: Sun Jan 19, 2020 9:01 pm

Post by peter m »

Hi
Looking to update my c5 aircross c series maps and firmware.
My citroen app no longer gives the download links so looking if someone can post the download links for these updates.
Many thanks
C5 aircross 1.2 c series EAT8 grey with black wheels.

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Juan Sheet
Posts: 1149
Joined: Sat Dec 04, 2021 4:59 pm

Post by Juan Sheet »

There are issues with the App not providing the links at present. You need to contact Citroen and have a go about it as it's affecting lots of people.
peter m
Posts: 83
Joined: Sun Jan 19, 2020 9:01 pm

Post by peter m »

I've emailed my citroen app but haven't had any response.
C5 aircross 1.2 c series EAT8 grey with black wheels.
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Juan Sheet
Posts: 1149
Joined: Sat Dec 04, 2021 4:59 pm

Post by Juan Sheet »

That's typical, but try calling their customer care line:

0800 093 9393
peter m
Posts: 83
Joined: Sun Jan 19, 2020 9:01 pm

Post by peter m »

Many thanks Juan
C5 aircross 1.2 c series EAT8 grey with black wheels.
peter m
Posts: 83
Joined: Sun Jan 19, 2020 9:01 pm

Post by peter m »

Downloaded from gpsurl website maps 15.0.0-r0 and firmware 44.07.05.22_NACr for Peugeot 3008 which is the same as what my citroen app says are the latest downloads for my c5 aircross c series. Would anyone know if the Peugeot download are the same for both Citroen and Peugeot .
Thanks
C5 aircross 1.2 c series EAT8 grey with black wheels.
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Juan Sheet
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Joined: Sat Dec 04, 2021 4:59 pm

Post by Juan Sheet »

The version info is the critical thing. They should be identical for both marques as long as the filenames have not been altered or the content changed. It's why it is always best to use the download app to get them where possible, or even better the PC desktop utility.
peter m
Posts: 83
Joined: Sun Jan 19, 2020 9:01 pm

Post by peter m »

Unfortunately cannot use PC utility as my ancient laptop not compatible.
Always used the direct links that my citroen app shows but they no longer do that.
So reverted to Internet search. I've downloaded the maps and firmware to an USB stick and also tried in car.and it reads them OK and asks me to continue with updates but I haven't selected yes.
As far as can tell when I downloaded software it came from psa servers.
C5 aircross 1.2 c series EAT8 grey with black wheels.
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Juan Sheet
Posts: 1149
Joined: Sat Dec 04, 2021 4:59 pm

Post by Juan Sheet »

Always difficult to guarantee that unless downloading from them yourself directly, as I'm sure you'll appreciate.
peter m
Posts: 83
Joined: Sun Jan 19, 2020 9:01 pm

Post by peter m »

Thanks for your advice, was hopeful that someone may have the links.
C5 aircross 1.2 c series EAT8 grey with black wheels.
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