Front tyres jumping/knocking

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Julieread2020
Posts: 5
Joined: Fri Nov 20, 2020 7:09 pm

Re: Front tyres jumping/knocking

Post by Julieread2020 » Mon Feb 22, 2021 2:55 pm

I've had an extensive assessment of my car from Citroen with technical support from Head Office. The car isn't supposed to do this and there has not been found to be a fault with the car per se.

I have had the wheels realigned, this didn't solve the problem, nor did changing the wheels.

What has solved the problem is the front tyres have been changed for exact same spec. It seems that there was a fault with the tyres, not visible. The car is like a breath of fresh air to drive again, I was on the verge of selling it. Maybe there's been a bad batch of tyres around and we're all unlucky enough to experience them.

If you have your warranty I'd suggest that don't just put up with it, it's not a great driving/consumer experience. And get it sorted.

Good luck.

routemaster1
Posts: 200
Joined: Wed Mar 27, 2019 7:57 pm

Re: Front tyres jumping/knocking

Post by routemaster1 » Mon Feb 22, 2021 5:04 pm

Julieread2020 wrote:
Mon Feb 22, 2021 2:55 pm
I've had an extensive assessment of my car from Citroen with technical support from Head Office. The car isn't supposed to do this and there has not been found to be a fault with the car per se.

I have had the wheels realigned, this didn't solve the problem, nor did changing the wheels.

What has solved the problem is the front tyres have been changed for exact same spec. It seems that there was a fault with the tyres, not visible. The car is like a breath of fresh air to drive again, I was on the verge of selling it. Maybe there's been a bad batch of tyres around and we're all unlucky enough to experience them.

If you have your warranty I'd suggest that don't just put up with it, it's not a great driving/consumer experience. And get it sorted.

Good luck.
If this is so, it would be helpful if you could post the brand and size of the tyres.

Airtool
Posts: 114
Joined: Sat Nov 28, 2020 11:30 am

Re: Front tyres jumping/knocking

Post by Airtool » Tue Feb 23, 2021 9:53 am

My 20 plate c3 aircross has Bridgestone turanza T005 fitted.
C3 Aircross Flair 110bhp 2020 grey

JFS Dorset
Posts: 24
Joined: Thu Jul 16, 2020 5:27 pm

Re: Front tyres jumping/knocking

Post by JFS Dorset » Tue Feb 23, 2021 11:19 am

My 19 plate C3 has Hankook VentusPrime3. No problems so far but just over the 16k mile area.
C3 Aircross 2019 with feel spec in silver and black. Previous car Citroen C5 Petrol VTR

JFS Dorset
Posts: 24
Joined: Thu Jul 16, 2020 5:27 pm

Re: Front tyres jumping/knocking

Post by JFS Dorset » Tue Feb 23, 2021 11:26 am

Should have said 205/60R16
C3 Aircross 2019 with feel spec in silver and black. Previous car Citroen C5 Petrol VTR

routemaster1
Posts: 200
Joined: Wed Mar 27, 2019 7:57 pm

Re: Front tyres jumping/knocking

Post by routemaster1 » Tue Feb 23, 2021 12:15 pm

Are they all 16"? Are there other optional diameters?
Last edited by routemaster1 on Tue Feb 23, 2021 5:03 pm, edited 1 time in total.

Beanee687
Posts: 251
Joined: Tue Jan 28, 2020 10:22 pm

Re: Front tyres jumping/knocking

Post by Beanee687 » Tue Feb 23, 2021 1:53 pm

My C3 Aircross had 17 inch Bridgestone Turanza T005. Size 215/50R17. Made in Spain
Haven't encountered this malady.

Pid
Posts: 3
Joined: Thu Jan 09, 2020 11:52 am

Re: Front tyres jumping/knocking

Post by Pid » Wed Feb 24, 2021 8:38 pm

My C3A also has Bridgestones215/50/17 and done under 30,000kms and has the same problem. I live in France so it seems to effect LHD models as well.

Julieread2020
Posts: 5
Joined: Fri Nov 20, 2020 7:09 pm

Re: Front tyres jumping/knocking

Post by Julieread2020 » Wed Mar 10, 2021 8:05 pm

routemaster1 wrote:
Mon Feb 22, 2021 5:04 pm
Julieread2020 wrote:
Mon Feb 22, 2021 2:55 pm
I've had an extensive assessment of my car from Citroen with technical support from Head Office. The car isn't supposed to do this and there has not been found to be a fault with the car per se.

I have had the wheels realigned, this didn't solve the problem, nor did changing the wheels.

What has solved the problem is the front tyres have been changed for exact same spec. It seems that there was a fault with the tyres, not visible. The car is like a breath of fresh air to drive again, I was on the verge of selling it. Maybe there's been a bad batch of tyres around and we're all unlucky enough to experience them.

If you have your warranty I'd suggest that don't just put up with it, it's not a great driving/consumer experience. And get it sorted.

Good luck.
If this is so, it would be helpful if you could post the brand and size of the tyres.
I have 1.2 Puretech 110 Feel - the tyres that I think were taken off (that are the same as the back ones still on) were Bridgestone T001 Turanza 205/60 R16 92H

I now have Continental Premium Contact 205/60 R16 V LX

I hope this helps. If you're still in warranty then Citroen should rectify this without charge. Here's Customer Care's email: citroen_uk-en@my-customerportal.com

startv
Posts: 5
Joined: Mon Mar 15, 2021 11:33 pm

Re: Front tyres jumping/knocking

Post by startv » Mon Mar 22, 2021 9:20 am

Good morning all,

Just wondering if anyone else has been able to successfully resolve this issue with Citroen under warranty and what experience they had with Citroen and/or Citroen Dealers?

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