My Citroen Login

Faults and Technical chat for the Citroen Aircross
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Chrislo
Posts: 68
Joined: Thu Sep 05, 2019 8:03 pm
Location: Maidenhead

My Citroen Login

Post by Chrislo » Fri Jul 24, 2020 12:23 pm

I am suddenly unable to login to 'my Citroen' app on my iPhone? It's asking for my email and password, I enter these correctly, and it responds with incorrect email or password.
I even tried a password reset and it's still the same result, any ideas?
I also have an old Android phone with the same app and this is working fine.
C3 Aircross Flair 130BHP manual - Breathing Blue

JFS Dorset
Posts: 8
Joined: Thu Jul 16, 2020 5:27 pm

Re: My Citroen Login

Post by JFS Dorset » Sun Jul 26, 2020 11:49 am

I had this issue once. Delete the app and download it again, worked for me.
C3 Aircross 2019 with feel spec in silver and black. Previous car Citroen C5 Petrol VTR

Chrislo
Posts: 68
Joined: Thu Sep 05, 2019 8:03 pm
Location: Maidenhead

Re: My Citroen Login

Post by Chrislo » Sun Jul 26, 2020 6:00 pm

Hi, many thanks for that, have just done as you say and it's up and running again now, though it's still a mystery as to why it happened?
C3 Aircross Flair 130BHP manual - Breathing Blue

JFS Dorset
Posts: 8
Joined: Thu Jul 16, 2020 5:27 pm

Re: My Citroen Login

Post by JFS Dorset » Sat Aug 01, 2020 8:12 am

Mine sometimes gets stuck on the opening screen (chevron), i have to double tap home button and swipe up to close and then reopen again. Glad you got it going again.
C3 Aircross 2019 with feel spec in silver and black. Previous car Citroen C5 Petrol VTR

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