My Citroen Login

Faults and Technical chat for the Citroen Aircross
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Chrislo
Posts: 142
Joined: Thu Sep 05, 2019 8:03 pm
Location: Maidenhead

Post by Chrislo »

I am suddenly unable to login to 'my Citroen' app on my iPhone? It's asking for my email and password, I enter these correctly, and it responds with incorrect email or password.
I even tried a password reset and it's still the same result, any ideas?
I also have an old Android phone with the same app and this is working fine.
C3 Aircross Flair 130BHP manual - Breathing Blue

JFS Dorset
Posts: 41
Joined: Thu Jul 16, 2020 5:27 pm

Post by JFS Dorset »

I had this issue once. Delete the app and download it again, worked for me.
C3 Aircross 2019 with feel spec in silver and black. Previous car Citroen C5 Petrol VTR
Chrislo
Posts: 142
Joined: Thu Sep 05, 2019 8:03 pm
Location: Maidenhead

Post by Chrislo »

Hi, many thanks for that, have just done as you say and it's up and running again now, though it's still a mystery as to why it happened?
C3 Aircross Flair 130BHP manual - Breathing Blue
JFS Dorset
Posts: 41
Joined: Thu Jul 16, 2020 5:27 pm

Post by JFS Dorset »

Mine sometimes gets stuck on the opening screen (chevron), i have to double tap home button and swipe up to close and then reopen again. Glad you got it going again.
C3 Aircross 2019 with feel spec in silver and black. Previous car Citroen C5 Petrol VTR
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