Map and Touch Screen Updates

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mike1940
Posts: 25
Joined: Fri Apr 13, 2018 6:28 pm
Location: somewhere in Norfolk

Map and Touch Screen Updates

Post by mike1940 » Thu Nov 19, 2020 2:00 pm

:D :D I have just downloaded the latest map updates using the link in the MY Citroen app sending the link to my laptop.
Very easy and the updates are loaded to your memory stick automatically cleaning up any previous data.
I compliment Citroen on a very easy update process which is far better than the original.
The touch screen update works from this as well.
However, with any of these things always read the label! :lol:

the2ems
Posts: 31
Joined: Fri Nov 13, 2020 2:31 pm

Re: Map and Touch Screen Updates

Post by the2ems » Thu Nov 19, 2020 3:10 pm

Have you tried loading it to the car yet? I also found it very easy to download from the same source that you did. But when I inserted the usb stick into the car, I got a message saying that the version wasn’t compatible with the hardware.
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Beanee687
Posts: 106
Joined: Tue Jan 28, 2020 10:22 pm

Re: Map and Touch Screen Updates

Post by Beanee687 » Thu Nov 19, 2020 3:40 pm

Just out of interest when SD card are using. Thanks

the2ems
Posts: 31
Joined: Fri Nov 13, 2020 2:31 pm

Re: Map and Touch Screen Updates

Post by the2ems » Thu Nov 19, 2020 3:56 pm

Beanee687 wrote:
Thu Nov 19, 2020 3:40 pm
Just out of interest when SD card are using. Thanks
I’m using Sandisk Cruiserblade 32G.
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Chrislo
Posts: 85
Joined: Thu Sep 05, 2019 8:03 pm
Location: Maidenhead

Re: Map and Touch Screen Updates

Post by Chrislo » Thu Nov 19, 2020 4:04 pm

I too updated without any issues which was a surprise considering previous attempts from my Mac downloads. The update link straight to my flash drive worked seamlessly this time, I even went for a drive round whilst is was updating!
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the2ems
Posts: 31
Joined: Fri Nov 13, 2020 2:31 pm

Re: Map and Touch Screen Updates

Post by the2ems » Thu Nov 19, 2020 4:06 pm

Chrislo wrote:
Thu Nov 19, 2020 4:04 pm
I too updated without any issues which was a surprise considering previous attempts from my Mac downloads. The update link straight to my flash drive worked seamlessly this time, I even went for a drive round whilst is was updating!
Do you know how to check what version you have please?
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Chrislo
Posts: 85
Joined: Thu Sep 05, 2019 8:03 pm
Location: Maidenhead

Re: Map and Touch Screen Updates

Post by Chrislo » Thu Nov 19, 2020 4:16 pm

Hi, 1. press the cog icon at top right of screen
2. Options
3. System settings
4. System info
5. OK
This should give the versions installed

Hope this helps?
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the2ems
Posts: 31
Joined: Fri Nov 13, 2020 2:31 pm

Re: Map and Touch Screen Updates

Post by the2ems » Thu Nov 19, 2020 5:03 pm

Chrislo wrote:
Thu Nov 19, 2020 4:16 pm
Hi, 1. press the cog icon at top right of screen
2. Options
3. System settings
4. System info
5. OK
This should give the versions installed

Hope this helps?
Thanks, that did help. It shows that I have version 10.0.0.r0. The update according to the My Citroen app is 16.0.0.r0. So I wonder why I am getting that not compatible message?
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Chrislo
Posts: 85
Joined: Thu Sep 05, 2019 8:03 pm
Location: Maidenhead

Re: Map and Touch Screen Updates

Post by Chrislo » Thu Nov 19, 2020 5:19 pm

Did you use the ‘clean my drive’ app on the usb stick before downloading the files? Perhaps you need to try another flash drive to see if that makes any difference!
I used to get these issues before, but this latest download link seems to have solved these issues.
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the2ems
Posts: 31
Joined: Fri Nov 13, 2020 2:31 pm

Re: Map and Touch Screen Updates

Post by the2ems » Thu Nov 19, 2020 5:23 pm

Chrislo wrote:
Thu Nov 19, 2020 5:19 pm
Did you use the ‘clean my drive’ app on the usb stick before downloading the files? Perhaps you need to try another flash drive to see if that makes any difference!
I used to get these issues before, but this latest download link seems to have solved these issues.
Yes I used the clean my drive app. I’ve now tried twice, starting from scratch both times. It was a brand new flash drive when I updated the maps on my Cactus. And that worked without any problems. So before the two attempts I have now made on the Aircross, it had only been used once. Not sure if I have another one of that capacity, but will have a rummage. Cheers
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