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Re: Front tyres jumping/knocking

Posted: Mon Feb 22, 2021 2:55 pm
by Julieread2020
I've had an extensive assessment of my car from Citroen with technical support from Head Office. The car isn't supposed to do this and there has not been found to be a fault with the car per se.

I have had the wheels realigned, this didn't solve the problem, nor did changing the wheels.

What has solved the problem is the front tyres have been changed for exact same spec. It seems that there was a fault with the tyres, not visible. The car is like a breath of fresh air to drive again, I was on the verge of selling it. Maybe there's been a bad batch of tyres around and we're all unlucky enough to experience them.

If you have your warranty I'd suggest that don't just put up with it, it's not a great driving/consumer experience. And get it sorted.

Good luck.

Re: Front tyres jumping/knocking

Posted: Mon Feb 22, 2021 5:04 pm
by routemaster1
Julieread2020 wrote: Mon Feb 22, 2021 2:55 pm I've had an extensive assessment of my car from Citroen with technical support from Head Office. The car isn't supposed to do this and there has not been found to be a fault with the car per se.

I have had the wheels realigned, this didn't solve the problem, nor did changing the wheels.

What has solved the problem is the front tyres have been changed for exact same spec. It seems that there was a fault with the tyres, not visible. The car is like a breath of fresh air to drive again, I was on the verge of selling it. Maybe there's been a bad batch of tyres around and we're all unlucky enough to experience them.

If you have your warranty I'd suggest that don't just put up with it, it's not a great driving/consumer experience. And get it sorted.

Good luck.
If this is so, it would be helpful if you could post the brand and size of the tyres.

Re: Front tyres jumping/knocking

Posted: Tue Feb 23, 2021 9:53 am
by Airtool
My 20 plate c3 aircross has Bridgestone turanza T005 fitted.

Re: Front tyres jumping/knocking

Posted: Tue Feb 23, 2021 11:19 am
by JFS Dorset
My 19 plate C3 has Hankook VentusPrime3. No problems so far but just over the 16k mile area.

Re: Front tyres jumping/knocking

Posted: Tue Feb 23, 2021 11:26 am
by JFS Dorset
Should have said 205/60R16

Re: Front tyres jumping/knocking

Posted: Tue Feb 23, 2021 12:15 pm
by routemaster1
Are they all 16"? Are there other optional diameters?

Re: Front tyres jumping/knocking

Posted: Tue Feb 23, 2021 1:53 pm
by Beanee687
My C3 Aircross had 17 inch Bridgestone Turanza T005. Size 215/50R17. Made in Spain
Haven't encountered this malady.

Re: Front tyres jumping/knocking

Posted: Wed Feb 24, 2021 8:38 pm
by Pid
My C3A also has Bridgestones215/50/17 and done under 30,000kms and has the same problem. I live in France so it seems to effect LHD models as well.

Re: Front tyres jumping/knocking

Posted: Wed Mar 10, 2021 8:05 pm
by Julieread2020
routemaster1 wrote: Mon Feb 22, 2021 5:04 pm
Julieread2020 wrote: Mon Feb 22, 2021 2:55 pm I've had an extensive assessment of my car from Citroen with technical support from Head Office. The car isn't supposed to do this and there has not been found to be a fault with the car per se.

I have had the wheels realigned, this didn't solve the problem, nor did changing the wheels.

What has solved the problem is the front tyres have been changed for exact same spec. It seems that there was a fault with the tyres, not visible. The car is like a breath of fresh air to drive again, I was on the verge of selling it. Maybe there's been a bad batch of tyres around and we're all unlucky enough to experience them.

If you have your warranty I'd suggest that don't just put up with it, it's not a great driving/consumer experience. And get it sorted.

Good luck.
If this is so, it would be helpful if you could post the brand and size of the tyres.
I have 1.2 Puretech 110 Feel - the tyres that I think were taken off (that are the same as the back ones still on) were Bridgestone T001 Turanza 205/60 R16 92H

I now have Continental Premium Contact 205/60 R16 V LX

I hope this helps. If you're still in warranty then Citroen should rectify this without charge. Here's Customer Care's email: citroen_uk-en@my-customerportal.com

Re: Front tyres jumping/knocking

Posted: Mon Mar 22, 2021 9:20 am
by startv
Good morning all,

Just wondering if anyone else has been able to successfully resolve this issue with Citroen under warranty and what experience they had with Citroen and/or Citroen Dealers?