Map updates ??

All Citroen Aircross related discussions
Posts: 3
Joined: Tue Dec 11, 2018 5:31 pm

Re: Map updates ??

Post by Meggie144 » Thu Dec 13, 2018 10:32 am

I am computer literate and have been following the thread with interest. I haven't attempted an update as yet, only had the car since September. My question is, what do the owners who are not computer literate do when they want to update their Sat Nav? The whole process seems very complicated, when I purchased the car the dealer said you simply download a update from the internet onto a memory stick and put it into the USB port and it updates from there. It does seem if you don't have the skills of a programmer the whole updating process is a nightmare.

Posts: 21
Joined: Fri Apr 13, 2018 6:28 pm
Location: somewhere in Norfolk

Re: Map updates ??

Post by mike1940 » Fri Dec 14, 2018 2:03 pm

:o FAT 32 with 16gb. Make sure the memory stick is reformatted. Follow instructions when downloadinf the file and unzipping.
I had a struggle but the memory stick I was using. It had been used for other downloads and despite reformatting did not work. Bought a new Sandisk 16bg and it worked. Hope this helps. :ugeek:

Posts: 86
Joined: Fri Jun 08, 2018 3:52 pm

Re: Map updates ??

Post by JohnB » Mon Dec 17, 2018 7:55 pm

Ref Meggie144's post, I agree that updating is not straightforward and wouldn't be easy without reasonable knowledge of using 7-Zip/WinZip and formatting memory sticks etc. I'm also amazed that satnav documentation is always poor from Citroen - there's basic information in the manual but you have to work out for yourself that roads marked in orange indicate slow traffic & red stationary traffic (obvious maybe), and the little numbers show the number of minutes delay etc. (unless someone here has found a useful manual anywhere?)
C3 Aircross Flair 1.2 110 Auto with Parking & Family packs & sunroof

Posts: 2
Joined: Sat Dec 22, 2018 10:22 pm

Re: Map updates ??

Post by bassdrummer123 » Sat Dec 22, 2018 10:45 pm

got my c3 aircross flair 2 days ago, do i assume that the maps will be fully updated by the technician at the dealership ?

Posts: 31
Joined: Mon Jul 23, 2018 1:25 pm
Location: Swansea

Re: Map updates ??

Post by MikeBrad » Sun Dec 23, 2018 7:59 am

Not necessarily!! Download the “My Citroen” app onto your mobile phone, and once you’ve registered with your VIN you will get a notification whenever a map or touchscreen update is available for your system.

Jay R
Posts: 264
Joined: Sat May 12, 2018 9:38 am
Location: Bracknell

Re: Map updates ??

Post by Jay R » Mon Dec 24, 2018 9:37 pm

I found the App not entirely reliable. I updated my car and the App still said it needed updating for months after. It wasn't till I changed phone until it registered that I had the latest version of the software installed in the car.
Orange 110bhp Feel with City and Family packs.

Posts: 86
Joined: Fri Jun 08, 2018 3:52 pm

Re: Map updates ??

Post by JohnB » Mon Jan 21, 2019 12:31 pm

Hi, just wondering if anyone knows how up-to-date the map updates actually are? I updated to Version 12 yesterday but it still doesn't recognise (for example) the postcode for IKEA Exeter, which opened 7 months ago.
C3 Aircross Flair 1.2 110 Auto with Parking & Family packs & sunroof

Posts: 2
Joined: Tue Apr 16, 2019 12:21 pm

Re: Map updates ??

Post by clarkmsn » Tue Apr 16, 2019 12:47 pm

I have successfully updated both touch screen and maps but agree it is not for the faint hearted. you need some IT knowledge to achieve it and instructions from the various help lines vary.

I have C3 Aircross Flair 130

I discovered the following and I hope this helps you.

You need a USB3 stick with 16gb

Winzip doesn't work you need to use Zip7

FAT 32 works as the format fine

You need to copy the entire SWL folder as the system will not find if files are taken out of the folder.

It is MOST important when in the car to wait for the system to load before inserting the USB

I found the touch screen needs to be on music when inserting the USB as this appears to make the system search the stick. " No media files" appears but then the map file is found and you are asked if you want to load it.

If you are updating the touch screen the license needs to be in its own folder named license. it is probable the folder needs the English spelling license not licence.

Hot Weasel
Posts: 5
Joined: Fri May 17, 2019 10:08 am

Re: Map updates ??

Post by Hot Weasel » Mon May 20, 2019 6:23 pm

Anybody else use a Mac?

I have tried on a brand new USB 2.0 I bought, then saw the notes about USB 3.0. I have now bought a USB 3.0 and tried again but am still getting something like "USB cannot be read" or something similar. Both times I have formatted as NTFS using NTFS For Mac, and have just put the SWL folder on the stick. I have also started the car and waited for TomTom to fully load.

User avatar
Posts: 107
Joined: Fri Mar 01, 2019 10:32 am
Location: Wiltshire, UK

Re: Map updates ??

Post by srperry » Mon May 20, 2019 6:55 pm

The USB must be formatted as FAT32. NTSC will definitely not work.
C5 Aircross PureTech 130 S&S Flair, Tijuca Blue/Black Roof, Metropolitan Grey ambience

Post Reply