Mobile app

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RosieG
Posts: 64
Joined: Mon Apr 23, 2018 11:13 am

Post by RosieG »

Sorted the settings and it was ok. Checked it today and it hasn't updated again! Looking at reviews for the app it seems a number of people are having problems with it.

Jay R
Posts: 310
Joined: Sat May 12, 2018 9:38 am
Location: Bracknell

Post by Jay R »

It turned out to be 'Autostart' causing the issue for me. I have to have this turned on for it to work. On my version of Android you find it under Settings/Installed Apps/My Citroen.

There are lots of different versions of Android because each manufacturer puts it's own 'skin' over the top of the basic "Android 6/7/etc..). In order to keep the My Citroen app working you have to ensure that it starts automatically and that the phone battery monitoring system does not close it after a while.

I have a sub menu specific to my operating system (Miui9 layered over Android 6) that has the option to disable the 'Miui Battery Saver' on a specific app so as long as I have this disabled and the Autostart enabled, I'm good.
Orange 110bhp Feel with City and Family packs.
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