C5 Hybrid not charging when plugged in.

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TC2015
Posts: 1
Joined: Fri Aug 12, 2022 5:14 am

Post by TC2015 »

Hello,

I have rented a C5 aircross hybrid.

When I plug it into a charging station at the hotels nothing happens. Around the plug stays white and doesn’t go green.

Am I doing something wrong? Or is it broken?

Also the cable is from the Charging station not the car. This is the third one I’ve tried. Is it a very particular cable?

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Juan Sheet
Posts: 1109
Joined: Sat Dec 04, 2021 4:59 pm

Post by Juan Sheet »

If the light remains white after connection then it indicates that the charging cable is not locked properly. The light in the flap should turn red when the cable is properly connected. When charging there should be a flashing green lamp in the flap.
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