C5 Aircross Screen Updates...

Faults and Technical chat for the Citroen Aircross
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schmoo2k
Posts: 37
Joined: Tue Sep 29, 2020 2:43 pm

Post by schmoo2k » Wed Apr 20, 2022 5:27 pm

srperry wrote: ↑
Wed Apr 20, 2022 3:14 pm
schmoo2k wrote: ↑
Wed Apr 20, 2022 2:27 pm
 If anyone has Linux or WSL on windows, then I recommend using the axel download manger:
```
apt install axel
axel -n 50 https://majestic-web.mpsa.com/nas/eu/mj ... W3_ECO.tar
```
OMM the above is maxing out my download capacity and will take about 5->10 mins to download.
The issue I have now is that I don't know where to download the firmware update from... Unless I use the Citroen Update software on my PC - and as I said before, the MyCitroen app on my phone no longer shows an update is ready...
In the app I got the option to "email download instructions" which I did, when I got the email it included this at the bottom:
You can also use the old method where you have to download the file on your computer, decompress it, save it on a USB key (minimum size of 32 GB) then install it on the touch screen of your vehicle.

Download the update file : https://majestic-web.mpsa.com/mjf00-web ... 95&type=fw

Download the activation key : https://majestic-web.mpsa.com/mjf00-web ... n=<snipped>
Its the first link you need for the large download?
2020 C5 Aircross - 1.5 BLUEHDI 130 S&S EAT8
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srperry
Posts: 232
Joined: Fri Mar 01, 2019 10:32 am
Location: Wiltshire, UK

Post by srperry » Wed Apr 20, 2022 6:46 pm

schmoo2k wrote: ↑
Wed Apr 20, 2022 5:27 pm
srperry wrote: ↑
Wed Apr 20, 2022 3:14 pm
schmoo2k wrote: ↑
Wed Apr 20, 2022 2:27 pm
 If anyone has Linux or WSL on windows, then I recommend using the axel download manger:
```
apt install axel
axel -n 50 https://majestic-web.mpsa.com/nas/eu/mj ... W3_ECO.tar
```
OMM the above is maxing out my download capacity and will take about 5->10 mins to download.
The issue I have now is that I don't know where to download the firmware update from... Unless I use the Citroen Update software on my PC - and as I said before, the MyCitroen app on my phone no longer shows an update is ready...
In the app I got the option to "email download instructions" which I did, when I got the email it included this at the bottom:
You can also use the old method where you have to download the file on your computer, decompress it, save it on a USB key (minimum size of 32 GB) then install it on the touch screen of your vehicle.

Download the update file : https://majestic-web.mpsa.com/mjf00-web ... 95&type=fw

Download the activation key : https://majestic-web.mpsa.com/mjf00-web ... n=<snipped>
Its the first link you need for the large download?

Cheers - thanks for that.
Was C5 Aircross PureTech 130 S&S Flair, Tijuca Blue/Black Roof, Metropolitan Grey ambience
Now C5 Aircross Pureteh EAT* S/S Shine+ Cumulus Grey/Black Roof, Metropolitan Grey ambience
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mikeyb
Posts: 5
Joined: Thu Apr 21, 2022 3:38 pm

Post by mikeyb » Thu Apr 21, 2022 3:56 pm

i have downloaded and installed the latest version 44.02.13.12_NAC -r0 bur now my navigation screen on the dashboard is blank. Has anybody got any ideas how to fix this ? Thanks
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srperry
Posts: 232
Joined: Fri Mar 01, 2019 10:32 am
Location: Wiltshire, UK

Post by srperry » Thu Apr 21, 2022 4:42 pm

Maybe that's why Citroen pulled it from the downloads, apparently while I was downloading it? I would imagine that the solution for you would be to load an earlier version if you have one?

Sorry I can't be more help.
Was C5 Aircross PureTech 130 S&S Flair, Tijuca Blue/Black Roof, Metropolitan Grey ambience
Now C5 Aircross Pureteh EAT* S/S Shine+ Cumulus Grey/Black Roof, Metropolitan Grey ambience
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mikeyb
Posts: 5
Joined: Thu Apr 21, 2022 3:38 pm

Post by mikeyb » Thu Apr 21, 2022 4:57 pm

That’s what I was thinking unfortunately haven’t got the the old version

Thank you anyway
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Juan Sheet
Posts: 226
Joined: Sat Dec 04, 2021 4:59 pm

Post by Juan Sheet » Fri Apr 22, 2022 7:46 am

mikeyb wrote: ↑
Thu Apr 21, 2022 4:57 pm
 That’s what I was thinking unfortunately haven’t got the the old version

Thank you anyway
I've sent you a Private Message regarding this.
C3 Aircross Flair 1.5 Blue HDi
Techno Pack / Grip Control / Visio Park
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peter m
Posts: 61
Joined: Sun Jan 19, 2020 9:01 pm

Post by peter m » Sat Apr 23, 2022 7:59 am

My citroen app showed screen update available so download to usb stick but haven't transferred to car as saw previous posts about it being pulled by citroen so will wait and see what happens.
C5 aircross shine plus 130 EAT8 white.
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mikeyb
Posts: 5
Joined: Thu Apr 21, 2022 3:38 pm

Post by mikeyb » Sat Apr 23, 2022 8:17 am

peter m wrote: ↑
Sat Apr 23, 2022 7:59 am
 My citroen app showed screen update available so download to usb stick but haven't transferred to car as saw previous posts about it being pulled by citroen so will wait and see what happens.
I wouldn’t install it also found the coffee break alert is activating every ten minutes.
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mikeyb
Posts: 5
Joined: Thu Apr 21, 2022 3:38 pm

Post by mikeyb » Sat Apr 23, 2022 8:21 am

Juan Sheet wrote: ↑
Fri Apr 22, 2022 7:46 am
mikeyb wrote: ↑
Thu Apr 21, 2022 4:57 pm
 That’s what I was thinking unfortunately haven’t got the the old version

Thank you anyway
I've sent you a Private Message regarding this.
Thanks for the link , car system would not accept firmware or maps.
But thank you anyway.
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mark42111
Posts: 2
Joined: Sun Apr 24, 2022 5:12 pm

Post by mark42111 » Sun Apr 24, 2022 5:23 pm

I have also downloaded this latest version 44.02.13.12_NAC-r0 onto my car & my central nav screen is now blank, and i keep getting a take a break message coming up every 10 minutes!
Can anyone help as I do not have the previous version of firmware saved anywhere!
Is it possible to revert back to the earlier working firmware?
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