New C3 Aircross settings not saving.?

Faults and Technical chat for the Citroen Aircross
TorbayC3A
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Joined: Mon Mar 28, 2022 8:57 pm

Post by TorbayC3A » Tue Aug 02, 2022 12:15 pm

Just wondering if there are any on here with new models that don't have this issue? Hopefully there are in which case you can use them as proof it's not normal and they won't be able to fob you off. Hope you get satisfaction.

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Juan Sheet
Posts: 226
Joined: Sat Dec 04, 2021 4:59 pm

Post by Juan Sheet » Tue Aug 02, 2022 1:46 pm

That's a good idea, however, you'll also need to know the type of Head Unit the owner has, as the issue may be prevalent on models with certain Head units:

RD6 DAB Radio (Audio system)
RCC (Audio system - Touch telematics - Multimedia - Telephone - Bluetooth)
NAC (Audio system - Touch telematics - Multimedia - Telephone - Navigation - Bluetooth)
C3 Aircross Flair 1.5 Blue HDi
Techno Pack / Grip Control / Visio Park

putlog
Posts: 5
Joined: Tue May 17, 2022 7:48 am

Post by putlog » Tue Aug 02, 2022 3:38 pm

hi , I have a 22 shine plus c3 aircross and I do NOT have the same problem as you (touch wood). Whatever i have the the aircon setting on when I turn off the car is what it will be next time.

OLDDJ
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Joined: Tue Aug 02, 2022 8:05 am

Post by OLDDJ » Tue Aug 02, 2022 4:05 pm

I have a shine plus c3 aircross 2022 face lift model.
And mine does exactly the same.
It is the most annoying thing as you have to reset the controls every time you get in the car.
I was told in April that this was a fault and that it would get sorted along with a few other customers cars which had reported the same issue.
Now in August 2022 they are back peddling on this and saying that it's normal operation parameters.
It is an absolute disgrace especially as this car is the 15th vehicle we have had from the same dealer.
I'm at a loss no body wants to know

19766809
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Joined: Thu Jun 16, 2022 4:42 pm

Post by 19766809 » Wed Aug 03, 2022 3:18 pm

Hi I'm having exactly the same issues. I was in the process of getting the vehicle rejected

Now Citreon have done an U-turn and said the temperature re-setting to 21°C Auto full is by factory design, (total Bull)

Would it be ok if I copy your message to send to the financial company as proof

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Juan Sheet
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Post by Juan Sheet » Wed Aug 03, 2022 6:00 pm

That's interesting that you've been told that specifically, as in previous vehicles, that is the recommended setting as per the owner's manual like the C5 X7 where they state 21 as the most comfortable driving temperature....

We shall see, but it does sound ludicrous if true as it is not one size fits all when it comes to driving a vehicle!
C3 Aircross Flair 1.5 Blue HDi
Techno Pack / Grip Control / Visio Park

BusybeasC5A
Posts: 83
Joined: Fri May 28, 2021 9:19 pm

Post by BusybeasC5A » Thu Aug 04, 2022 3:24 pm

For what it's worth... in our C4 Shine Plus, the temperature controls remain as were before the engine was switched off.
I believe its a NAC system.
The constant re-set to 21 sounds like a fob off to me too.
NOW 2021 C4 Shine Plus 130 HDI BLUE EAT 8 in Elixir Red
WAS 2020 C5 Aircross 130HDi BLUE EAT 8 Flair Plus in Platinum Grey
WAS 2016 DS4 EAT6 Blue Hdi

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Juan Sheet
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Post by Juan Sheet » Fri Aug 05, 2022 10:11 pm

@BusybeasC5A: I think it's important to stick to the facelifted C3 Aircross for the moment, as this issue presently seems confined to this model and not the C4. :) We also know there are no problems with A/C memory settings not being retained on the original C3 Aircross either. This only seems to be affecting the facelifted C3 AIrcross.
C3 Aircross Flair 1.5 Blue HDi
Techno Pack / Grip Control / Visio Park

BusybeasC5A
Posts: 83
Joined: Fri May 28, 2021 9:19 pm

Post by BusybeasC5A » Sat Aug 06, 2022 7:50 am

;) Understood, my apologies
NOW 2021 C4 Shine Plus 130 HDI BLUE EAT 8 in Elixir Red
WAS 2020 C5 Aircross 130HDi BLUE EAT 8 Flair Plus in Platinum Grey
WAS 2016 DS4 EAT6 Blue Hdi

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Juan Sheet
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Post by Juan Sheet » Sat Aug 06, 2022 10:03 am

No worries - I think we're just trying to build up a pattern / picture here and hopefully others will chip in who have the same issue on their new C3 Aircross models. It's quite bizarre that if this is true and that they have defaulted all the climate settings to these presets each time the car is started, then it will be the first car ever that I have known with this.

After all, just imagine if some 2 year old 'engineer' decided it was a good idea to reset all the electric seat height adjustments, electric mirrors and retune your radio etc each time you started the car ..... whatever next. It makes no sense whatsoever and a complete inconvenience to the driver and passengers who will have their own defaults. I just can't accept this at all.
C3 Aircross Flair 1.5 Blue HDi
Techno Pack / Grip Control / Visio Park

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