Nav & map update help?

Faults and Technical chat for the Citroen Aircross
Fubar
Posts: 6
Joined: Tue Jul 06, 2021 7:55 pm

Re: Nav & map update help?

Post by Fubar » Tue Jul 06, 2021 8:01 pm

Hi
I have the same problems but unable to find any answers on line could you please help.

martyness
Posts: 30
Joined: Tue Jun 22, 2021 9:23 am

Re: Nav & map update help?

Post by martyness » Tue Jul 06, 2021 8:42 pm

Fubar I've sent you a pm that should help you out.
C5 aircross flair plus platinum grey metallic with red inserts

peter m
Posts: 45
Joined: Sun Jan 19, 2020 9:01 pm

Re: Nav & map update help?

Post by peter m » Tue Jul 06, 2021 9:34 pm

Fubar, I had same problems with map and firmware updates, citroen maps update website and my citroen app both said no updates for my C5 but there were. I followed Martin pm advice he sent me , and now maps and firmware updated.
C5 aircross flair plus 130 Platinum Grey

Fubar
Posts: 6
Joined: Tue Jul 06, 2021 7:55 pm

Re: Nav & map update help?

Post by Fubar » Wed Jul 07, 2021 7:08 pm

Hi
Many thanks for the pm and quick response will update with results.

Confused.com
Posts: 1
Joined: Sat Jul 10, 2021 11:54 pm

Re: Nav & map update help?

Post by Confused.com » Sat Jul 10, 2021 11:57 pm

Helllp please. I’m not a techie and need a simple step by step guide to updating the Nav and touchscreen please pretty please. I have got the dates on the My Citroen app and emailed it to my email address. How to I format the usb so it works and then what do I do. Apologies For asking but really need a dumb persons guide.
Thanks in advance

Airtool
Posts: 145
Joined: Sat Nov 28, 2020 11:30 am

Re: Nav & map update help?

Post by Airtool » Sun Jul 11, 2021 10:43 am

Use martyness link on page 2 on a computer or laptop
C3 Aircross Flair 110bhp 2020 grey

Fubar
Posts: 6
Joined: Tue Jul 06, 2021 7:55 pm

Re: Nav & map update help?

Post by Fubar » Sun Jul 11, 2021 12:46 pm

Hi
Just an update on the maps, I downloaded the map from the server put it on to usb stick linked wifi to phone hot spot in car up date failed at map selection tried a few times with the same result. Any body else had this issue.

martyness
Posts: 30
Joined: Tue Jun 22, 2021 9:23 am

Re: Nav & map update help?

Post by martyness » Sun Jul 11, 2021 1:20 pm

Hi fubar

Just a couple of questions. Did you update the nav firmware first? And if so what version of maps are you trying to update from and to?
C5 aircross flair plus platinum grey metallic with red inserts

martyness
Posts: 30
Joined: Tue Jun 22, 2021 9:23 am

Re: Nav & map update help?

Post by martyness » Sun Jul 11, 2021 1:23 pm

Confused.com

Updates are fairly straightforward. The usb needs to be formatted as a fat32 drive. As for step by step instructions here's a link to Citroen's instructions:

https://media.citroen.co.uk/file/17/5/g ... 323175.pdf
C5 aircross flair plus platinum grey metallic with red inserts

the2ems
Posts: 115
Joined: Fri Nov 13, 2020 2:31 pm

Re: Nav & map update help?

Post by the2ems » Sun Jul 11, 2021 4:04 pm

Fubar wrote:
Sun Jul 11, 2021 12:46 pm
Hi
Just an update on the maps, I downloaded the map from the server put it on to usb stick linked wifi to phone hot spot in car up date failed at map selection tried a few times with the same result. Any body else had this issue.
Why are you linking wifi to phone hotspot when you have the update on a USB stick?
2019 C3 Aircross Flair 110 Automatic

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