Nav & map update help?

Faults and Technical chat for the Citroen Aircross
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Fubar
Posts: 6
Joined: Tue Jul 06, 2021 7:55 pm

Post by Fubar »

Hi
I have the same problems but unable to find any answers on line could you please help.

martyness
Posts: 110
Joined: Tue Jun 22, 2021 9:23 am

Post by martyness »

Fubar I've sent you a pm that should help you out.
C5 aircross flair plus platinum grey metallic with red inserts
peter m
Posts: 83
Joined: Sun Jan 19, 2020 9:01 pm

Post by peter m »

Fubar, I had same problems with map and firmware updates, citroen maps update website and my citroen app both said no updates for my C5 but there were. I followed Martin pm advice he sent me , and now maps and firmware updated.
C5 aircross 1.2 c series EAT8 grey with black wheels.
Fubar
Posts: 6
Joined: Tue Jul 06, 2021 7:55 pm

Post by Fubar »

Hi
Many thanks for the pm and quick response will update with results.
Confused.com
Posts: 1
Joined: Sat Jul 10, 2021 11:54 pm

Post by Confused.com »

Helllp please. I’m not a techie and need a simple step by step guide to updating the Nav and touchscreen please pretty please. I have got the dates on the My Citroen app and emailed it to my email address. How to I format the usb so it works and then what do I do. Apologies For asking but really need a dumb persons guide.
Thanks in advance
Airtool
Posts: 237
Joined: Sat Nov 28, 2020 11:30 am

Post by Airtool »

Use martyness link on page 2 on a computer or laptop
C3 Aircross Flair 110bhp 2020 grey
Fubar
Posts: 6
Joined: Tue Jul 06, 2021 7:55 pm

Post by Fubar »

Hi
Just an update on the maps, I downloaded the map from the server put it on to usb stick linked wifi to phone hot spot in car up date failed at map selection tried a few times with the same result. Any body else had this issue.
martyness
Posts: 110
Joined: Tue Jun 22, 2021 9:23 am

Post by martyness »

Hi fubar

Just a couple of questions. Did you update the nav firmware first? And if so what version of maps are you trying to update from and to?
C5 aircross flair plus platinum grey metallic with red inserts
martyness
Posts: 110
Joined: Tue Jun 22, 2021 9:23 am

Post by martyness »

Confused.com

Updates are fairly straightforward. The usb needs to be formatted as a fat32 drive. As for step by step instructions here's a link to Citroen's instructions:

https://media.citroen.co.uk/file/17/5/g ... 323175.pdf
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the2ems
Posts: 219
Joined: Fri Nov 13, 2020 2:31 pm

Post by the2ems »

Fubar wrote: Sun Jul 11, 2021 12:46 pm Hi
Just an update on the maps, I downloaded the map from the server put it on to usb stick linked wifi to phone hot spot in car up date failed at map selection tried a few times with the same result. Any body else had this issue.
Why are you linking wifi to phone hotspot when you have the update on a USB stick?
2019 C3 Aircross Flair 110 Automatic
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