Mapping Fault

Faults and Technical chat for the Citroen Aircross
Post Reply
FVCCAAA
Posts: 2
Joined: Thu Sep 03, 2020 10:11 am

Post by FVCCAAA »

I tried updating my 2019 C5 Aircross mapping. Downloaded the Zip file and loaded 3 times as each one failed. On the last time i lost all mapping and operating system? Called 4 times to customer care and only got through once to the department who deals with the mapping side. Needless to say having called 5 times, i have got nowhere!
I was told that the update file issued by Citroen was corrupt and that it was a a world wide fault? I have seen nothing about this problem anywhere? I even asked for a disc or thumb drive to reinstall the TomTom mapping system on my car! Nope that didnt work either! Plus as it is TomTom, was it them or Citroen who issued the corrupt file? If TomTom i would expect them to send out a new file or is it Citroen?

Post Reply