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My Citroen Login

Posted: Fri Jul 24, 2020 12:23 pm
by Chrislo
I am suddenly unable to login to 'my Citroen' app on my iPhone? It's asking for my email and password, I enter these correctly, and it responds with incorrect email or password.
I even tried a password reset and it's still the same result, any ideas?
I also have an old Android phone with the same app and this is working fine.

Re: My Citroen Login

Posted: Sun Jul 26, 2020 11:49 am
by JFS Dorset
I had this issue once. Delete the app and download it again, worked for me.

Re: My Citroen Login

Posted: Sun Jul 26, 2020 6:00 pm
by Chrislo
Hi, many thanks for that, have just done as you say and it's up and running again now, though it's still a mystery as to why it happened?

Re: My Citroen Login

Posted: Sat Aug 01, 2020 8:12 am
by JFS Dorset
Mine sometimes gets stuck on the opening screen (chevron), i have to double tap home button and swipe up to close and then reopen again. Glad you got it going again.