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Faults and Technical chat for the Citroen Aircross
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peter m
Posts: 83
Joined: Sun Jan 19, 2020 9:01 pm

Post by peter m »

Hi all
New to this forum, been a ds3 owner for last 6 years + ,just purchased a c3 aircross 6 months old ,so far loving it. Downloaded my citroen app and says there is a firmware and map update . Downloaded both zipped files to my windows surface 2 ,no problem unzipping screen firmware but for the life of me cannot unzip map update ,starts to unzip then crashes . Hop someone can help me .
Thanks
C5 aircross 1.2 c series EAT8 grey with black wheels.

routemaster1
Posts: 365
Joined: Wed Mar 27, 2019 7:57 pm

Post by routemaster1 »

Are you using Winzip to unzip the files? There is a thread somewhere indicating that a different unzipping software. I'll try to add a link if I can find it.
peter m
Posts: 83
Joined: Sun Jan 19, 2020 9:01 pm

Post by peter m »

Tried a few different unzipping software from windows store. Great if you can find it.
C5 aircross 1.2 c series EAT8 grey with black wheels.
srperry
Posts: 306
Joined: Fri Mar 01, 2019 10:32 am
Location: Wiltshire, UK

Post by srperry »

Use 7Zip software. Hope that helps.
Was C5 Aircross PureTech 130 S&S Flair, Tijuca Blue/Black Roof, Metropolitan Grey ambience
Now C5 Aircross Pureteh EAT8 S/S Shine+ Cumulus Grey/Black Roof, Metropolitan Grey ambience
peter m
Posts: 83
Joined: Sun Jan 19, 2020 9:01 pm

Post by peter m »

Tried 7zip it starts to unpack then crashes.
C5 aircross 1.2 c series EAT8 grey with black wheels.
srperry
Posts: 306
Joined: Fri Mar 01, 2019 10:32 am
Location: Wiltshire, UK

Post by srperry »

I can't help, sorry. I've never had a problem with 7Zip.
Was C5 Aircross PureTech 130 S&S Flair, Tijuca Blue/Black Roof, Metropolitan Grey ambience
Now C5 Aircross Pureteh EAT8 S/S Shine+ Cumulus Grey/Black Roof, Metropolitan Grey ambience
peter m
Posts: 83
Joined: Sun Jan 19, 2020 9:01 pm

Post by peter m »

It wasn't 7zip but a similar looking download ,cant seem to find 7zip for surface 2 .
C5 aircross 1.2 c series EAT8 grey with black wheels.
srperry
Posts: 306
Joined: Fri Mar 01, 2019 10:32 am
Location: Wiltshire, UK

Post by srperry »

Was C5 Aircross PureTech 130 S&S Flair, Tijuca Blue/Black Roof, Metropolitan Grey ambience
Now C5 Aircross Pureteh EAT8 S/S Shine+ Cumulus Grey/Black Roof, Metropolitan Grey ambience
peter m
Posts: 83
Joined: Sun Jan 19, 2020 9:01 pm

Post by peter m »

Will do many thanks
C5 aircross 1.2 c series EAT8 grey with black wheels.
peter m
Posts: 83
Joined: Sun Jan 19, 2020 9:01 pm

Post by peter m »

Manage to unzip files, successfully updated touch screen update but cannot update maps, goes through all the update process taking about 50 mins then it reboots ,map screen appears then it goes back to step 1 of update procedure.
C5 aircross 1.2 c series EAT8 grey with black wheels.
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