C5 Aircross Map Updates system dates

Faults and Technical chat for the Citroen Aircross
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JohnM52
Posts: 27
Joined: Wed Jul 10, 2019 7:50 pm
Location: Kinross-Shire

C5 Aircross Map Updates system dates

Post by JohnM52 » Wed Jul 17, 2019 5:23 pm

I have collected my New C5 yesterday. The app promptly told me that updates were required for Firmware for Touch Screen and also for Maps.
The instruction leaflet Connected Citroen for the map update is confusing in that it shows 6 pictures and then a restart screen. The next picture show you pressing the "Yes" button to install the update. I think this is wrong and that the update is complete at that point.

Map dates are showing as 15/04/2019. Is that correct with what everyone else has?

JohnM
C5 Aircross Flair Plus 180 Petrol Auto, Platinum Grey with Red Accents and Black Roof.
Now swapped to Quadraxer 2 tyres on the 19" wheels.

JenniG
Posts: 3
Joined: Mon Jun 04, 2018 7:19 pm

Re: C5 Aircross Map Updates system dates

Post by JenniG » Sun Feb 23, 2020 3:26 pm

I'm just at the same position. I pressed 'yes' as instructed but it just seems to be doing the same update again.

Did you try it and just select 'no' after the restart? & did that work?

peter m
Posts: 12
Joined: Sun Jan 19, 2020 9:01 pm

Re: C5 Aircross Map Updates system dates

Post by peter m » Sun Feb 23, 2020 4:19 pm

Same thing happened when I tried updating my maps today went through steps 1 to 6 it then went and rebooted and then map screen appeared followed by what appears to start of updating sequence again. Had no problems updating touch screen update and my citroen app now says got to most upto date firmware for touch screen but still says maps need updating. Hope someone can help .
C3 aircross flair 130 Shark Grey

peter m
Posts: 12
Joined: Sun Jan 19, 2020 9:01 pm

Re: C5 Aircross Map Updates system dates

Post by peter m » Mon Feb 24, 2020 12:15 pm

Update on downloading maps , once it got to the screen rebooting I then removed usb stick and the maps were then updated.
C3 aircross flair 130 Shark Grey

JohnM52
Posts: 27
Joined: Wed Jul 10, 2019 7:50 pm
Location: Kinross-Shire

Re: C5 Aircross Map Updates system dates

Post by JohnM52 » Tue Feb 25, 2020 5:27 pm

Last week I had a message advising that a map update was available. I downloaded this from Citroen link, unpacked it and transferred to USB stick and installed it to car. As stated above, after the reboot I did remove stick in order to stop the system going through the whole update again.
I now find that this update has put me back to the same position as previously, Map release 10.0.0 with country maps dated April 2019.
Does everyone else have the same map dates and Map release or is anyone more up to date that that? Many thanks.
C5 Aircross, registered March 2019

John Mullan
C5 Aircross Flair Plus 180 Petrol Auto, Platinum Grey with Red Accents and Black Roof.
Now swapped to Quadraxer 2 tyres on the 19" wheels.

peter m
Posts: 12
Joined: Sun Jan 19, 2020 9:01 pm

Re: C5 Aircross Map Updates system dates

Post by peter m » Wed Feb 26, 2020 10:13 am

My maps update was 10.0.0 dated July 2019 which according to citroen is latest maps for c3 aircross.
C3 aircross flair 130 Shark Grey

Chrislo
Posts: 49
Joined: Thu Sep 05, 2019 8:03 pm
Location: Maidenhead

Re: C5 Aircross Map Updates system dates

Post by Chrislo » Wed Feb 26, 2020 10:17 am

I've just checked the maps on my C3 Aircross, the version is 16.0.0-r0 dated 14th Oct 2019. I assume this is the same system as the C5 Aircross and that I'm looking at the right info., though I stand to be corrected
I've found the update instructions from Citroen totally confusing and ambiguous, I've wasted so much time and fuel on failed attempts.
Hope you soon get it sorted!

peter m
Posts: 12
Joined: Sun Jan 19, 2020 9:01 pm

Re: C5 Aircross Map Updates system dates

Post by peter m » Wed Feb 26, 2020 11:24 am

Apologies for previous post map update should have said 15.0.0-r0 This was downloaded via citroen update web page as was the touch screen update a few days ago and installed on car yesterday.
My citroen app now says all touchscreen and maps up to date.
C3 aircross flair 130 Shark Grey

JohnM52
Posts: 27
Joined: Wed Jul 10, 2019 7:50 pm
Location: Kinross-Shire

Re: C5 Aircross Map Updates system dates

Post by JohnM52 » Sun Mar 01, 2020 11:11 pm

Thanks for the info gents; very useful.

JohnM
C5 Aircross Flair Plus 180 Petrol Auto, Platinum Grey with Red Accents and Black Roof.
Now swapped to Quadraxer 2 tyres on the 19" wheels.

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