Welcome to this friendly forum, I am now on my 6th Citroen. I too have switched to Petrol on my latest car, but I must admit I miss the Diesel engines in my previous 2 cars! My DS3 HDi was such an economical and flexible car to drive, I'm only a low milage driver but the trips to the filling station...

Hi, thanks for your input but still no joy I'm afraid! The MyCitroen app doesn't appear anywhere on my phone since I uninstalled it, and it doesn't appear on the google play store either, I just get the scan my Citroen app and a few other nondescript ones. If I locate the MyCitroen app icon on a goo...

Thanks for your input. My phone is past it’s sell by date for updates, so nothing has changed in recent times. Looks as though I need to upgrade it, though can’t understand why the app suddenly decided to stop, I can’t even find it on the play store anymore? The odd thing is, my iPhone is even older...

No luck I’m afraid, tried both suggestions, though just to clarify the app is no longer installed on my phone, I just have the My Citroen icon showing in the library with ‘not installed’ underneath it, when I click on it I get the not compatible message? I have also now deleted the icon and retried ...

Many thanks for your reply.
I just followed your instructions, the app is showing there but I'm still getting the same response when trying to open it - 'Your device isn't compatible with this version'?

I have an old Samsung J5 phone with the 'My Citroen' app installed, which, apart from the odd glitch, has worked ok. In the past few days the app wouldn't open, I had a message saying the the licence had expired which prevented it opening. Prior to this message I had cleared the apps data and cache ...

Hi, if it's the same as the C3 Aircross it's as follows --

1. press the cog icon at top right of screen
2. Options
3. System settings
4. System info
5. OK
This should give the versions installed

Hope this helps?

From a subjective viewpoint, as a once long ago car salesman, I wouldn't bother unless the price is extremely cheap! These extras often make far more profit for the dealership than the car itself!

I've had this issue ever since I bought my Aircross, it's very intermittent and unpredictable, I'm a low mileage driver but all journeys that I do are fairly lengthy and should be enough to keep the battery well charged. I previously had a DS3 D Sport for 6 years doing the same type of driving, the ...

Oh dear, don’t know what else to suggest! Just a thought, are you waiting for the apps to load fully before inserting the usb drive?
I wouldn’t have thought the jump in upgrades would make any difference, but not being a tech geek I might be wrong.