Search found 13 matches

by startv
Sat Dec 18, 2021 12:45 pm
Forum: Main Citroen Aircross chat
Topic: Front tyres jumping/knocking
Replies: 56
Views: 30788

Re: Front tyres jumping/knocking

Hi guys just to update the extended warranty strut changes work have been completed by my local dealer and the jumping/knocking appeared to have gone initially when I tested vehicle on first day after work was done but unfortunately still seem to experience it again after first day of no issues. Of ...
by startv
Mon Dec 13, 2021 12:04 am
Forum: Main Citroen Aircross chat
Topic: Front tyres jumping/knocking
Replies: 56
Views: 30788

Re: Front tyres jumping/knocking

Thanks 4Boys it's worth to keep persevering especially when you geuinely believe your right. In terms of not telling them about extended warranty my reason for the diagnostic visit was with Citroen Customer Services for manufacturer warranty issues which I had told them about when in warranty but th...
by startv
Sat Dec 11, 2021 5:19 pm
Forum: Main Citroen Aircross chat
Topic: Front tyres jumping/knocking
Replies: 56
Views: 30788

Re: Front tyres jumping/knocking

Hi 4boys Thanks for your reply. Since my original message I have a update. I really wasn't happy with the outcome as I knew that the issues were manufacture faults and wear and tear but didn't know what else I could do. I then remembered that I had purchased an extension to my manufacturers warranty...
by startv
Wed Dec 08, 2021 11:24 pm
Forum: Main Citroen Aircross chat
Topic: Front tyres jumping/knocking
Replies: 56
Views: 30788

Re: Front tyres jumping/knocking

Hi guys unfortunately my experience not been great. After mentioning this and few other issues to two separate dealers and after finally chasing up Citroen HQ over phone after two chaser emails from summer they asked me to take my vehicle for a diagnostic check and they would take it from there. Boo...
by startv
Tue Dec 07, 2021 9:33 am
Forum: Main Citroen Aircross chat
Topic: Front tyres jumping/knocking
Replies: 56
Views: 30788

Re: Front tyres jumping/knocking

Hi guys, just checking on with this issue, does anyone still get affected by it, the ones who had the the works done by Citroen to help fix the issue are you guys still experiencing the same or has your issues now resolved? Mine has got much worse recently, the jumping now occurs multiple times in o...
by startv
Thu Sep 09, 2021 10:24 am
Forum: Faults & Technical
Topic: C3 Aircross recall HTM
Replies: 3
Views: 2708

Re: C3 Aircross recall HTM

Oh I see so can affect both. Thanks for explaining 👍
by startv
Wed Sep 08, 2021 4:27 pm
Forum: Faults & Technical
Topic: C3 Aircross recall HTM
Replies: 3
Views: 2708

Re: C3 Aircross recall HTM

Yes I received letter today also. It mentions something about issues with NOX levels when driving on low fuel. I may be wrong but thought NOX levels were more related to Diesel engines and not petrol or does it affect both? Mines a petrol engine and have received letter. I'm like you got mine booked...
by startv
Tue Jun 15, 2021 9:08 pm
Forum: Main Citroen Aircross chat
Topic: Front tyres jumping/knocking
Replies: 56
Views: 30788

Re: Front tyres jumping/knocking

Hi guys, just checking did anyone else manage to get this issue fixed at all?

I have emailed Citroen on the email address given in this forum on 1st June but had no reply to date. Does anyone know how long it takes for Citroen UK to respond to emails?
by startv
Mon Mar 22, 2021 9:20 am
Forum: Main Citroen Aircross chat
Topic: Front tyres jumping/knocking
Replies: 56
Views: 30788

Re: Front tyres jumping/knocking

Good morning all,

Just wondering if anyone else has been able to successfully resolve this issue with Citroen under warranty and what experience they had with Citroen and/or Citroen Dealers?
by startv
Tue Mar 16, 2021 1:02 pm
Forum: Faults & Technical
Topic: C3 Aircross 2018 issues
Replies: 7
Views: 3861

Re: C3 Aircross 2018 issues

I had a problem with the door check strap on my drivers door clunking/clicking when I opened or closed the door. Dealer rejected my warranty claim saying damage caused by high wind! Took the matter up with Citroen using videos and photos, they too rejected the claim saying it was not a manufacturin...