Search found 10 matches
- Thu Oct 24, 2019 9:37 pm
- Forum: Faults & Technical
- Topic: Body work problems
- Replies: 8
- Views: 8654
Re: Body work problems
Hi Jay, many thanks for your input, The on the road price of a C5 Aircross Flair Plus is just under £30.000 so the build quality should be far better, the problem with my 1st C5 in that there was a 5mm difference between the wing and front door, this must surely be a manufacturing defect, as I said ...
- Wed Oct 23, 2019 5:30 pm
- Forum: Faults & Technical
- Topic: Body work problems
- Replies: 8
- Views: 8654
Re: Body work problems
Final Update. Received an email from Jordan Dunn a Citroen Customer relations manager informing me that citroen were NOT going to offer any assistance with regard to the costs of nearly £1400:00 to replace the damaged wheel arch surrounds and front bumper, they are wiping their hands of this situati...
- Tue Oct 22, 2019 10:25 pm
- Forum: Faults & Technical
- Topic: Body work problems
- Replies: 8
- Views: 8654
Re: Body work problems
Hi all, just an update on the totally meaningless customer relations department at Citroen UK, after not hearing from them and my dealership wanting to know what I am doing regarding the future of the car EVEN more problems are showing up which include the electric parking brake not releasing when t...
- Wed Oct 16, 2019 11:53 am
- Forum: Faults & Technical
- Topic: C5 Aircross Tailgate
- Replies: 10
- Views: 10817
Re: C5 Aircross Tailgate
Hi John, My 2nd C5 Aircross (in 3 months) has a LOT of bodywork problems including a misaligned Tailgate which let's rain into the boot, when contacting citroen about this and the other defects AFTER my dealership had sent them 9 photos of the problems they replied stating that "as there are NO...
- Wed Oct 16, 2019 10:43 am
- Forum: Faults & Technical
- Topic: Body work problems
- Replies: 8
- Views: 8654
Re: Body work problems
Hi again, an update on the NON EXISTENT help from citroen so call customer support. After taking the car back to the dealership where they took photos of the wheel arch surrounds, front bumper, Tailgate misalignment, chip on quarter panel and loose trim and forwarded them onto citroen I received an ...
- Mon Sep 30, 2019 12:36 pm
- Forum: Faults & Technical
- Topic: Body work problems
- Replies: 8
- Views: 8654
Re: Body work problems
Hi again, 6 days later and still no contact from Citroen, I have now got Motability involved and Citroen have until Wednesday to respond with a solution otherwise another rejected vehicle. When going on the Citroen customer service website AGAIN and asking a question the next day the website shows y...
- Thu Sep 26, 2019 5:23 pm
- Forum: Faults & Technical
- Topic: C5 Aircross Tailgate
- Replies: 10
- Views: 10817
Re: C5 Aircross Tailgate
Hi, did you manage to get any help from Citroen customer services?, My (2nd) brand new C5 Aircross arrived at the dealership with LOTS of scuff marks on the wheel arch surrounds and front bumper, (please look at my post under bodywork problems) trying to get help from the so called "customer se...
- Wed Sep 25, 2019 6:23 pm
- Forum: Website Issues
- Topic: New post
- Replies: 5
- Views: 19992
Re: New post
Hi Rob,
Took ages to find out how to do it also had problems logging in but patience got me there.
Took ages to find out how to do it also had problems logging in but patience got me there.
- Wed Sep 25, 2019 6:18 pm
- Forum: Faults & Technical
- Topic: Body work problems
- Replies: 8
- Views: 8654
Body work problems
Hi everyone. I am new to this forum but I would like to let everyone know of my unhappy experiences with 2 new C5 Aircross Flair Plus. I collected a brand new C5 Aircross from my local dealership on 3rd July 2019 and the next day I took the car to have it professionally body glazed, upon collection ...
- Wed Sep 25, 2019 5:34 pm
- Forum: Website Issues
- Topic: New post
- Replies: 5
- Views: 19992
New post
I might be a bit thick but HOW do you post an issue on this forum